fb771 Privacy Policy

This Privacy Policy ("Policy") describes how fb771 ("we", "us", or "the Company") collects, uses, stores, and discloses personal information obtained from users ("you" or "Player") of the fb771 website and mobile platform (collectively, the "Platform"). We are committed to protecting your personal data and handling it in a transparent, lawful, and responsible manner. Please read this Policy carefully before registering an account or using the Platform.

By creating an account on fb771, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the Platform. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform as a whole.

fb771 collects several categories of personal information from players. The specific data collected depends on how you interact with the Platform — for example, whether you are simply browsing, creating an account, completing KYC verification, or making a deposit. The table below summarises the main categories of data we collect, the source of that data, and the purpose for which it is collected.

We collect information directly from you when you register, make a deposit, contact support, or interact with the Platform. We also collect certain technical data automatically when you access the Platform, such as your IP address and device identifiers. We do not purchase personal data from data brokers or other third-party sources.

fb771 uses the personal data it collects for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data are as follows:

• To create and manage your player account, including identity verification and KYC compliance.
• To process deposits and withdrawals securely via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• To deliver customer support, respond to queries, and resolve disputes.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• To monitor Platform usage and player behaviour for responsible gaming purposes, including identifying signs of problem gambling.
• To send you relevant promotional offers and updates about fb771, subject to your marketing preferences. You may opt out at any time.

Where fb771 uses your data for legitimate business purposes beyond those listed above, we will ensure that such use does not override your fundamental privacy rights and that appropriate safeguards are in place.

fb771 processes your personal data only where it has a lawful basis to do so. The legal bases we rely on include the following:

• Contract performance: processing necessary to create and maintain your player account, process transactions, and deliver the services you have requested.
• Legal obligation: processing required to comply with anti-money laundering (AML) laws, KYC requirements, and other applicable legal and regulatory obligations.
• Legitimate interests: processing for fraud prevention, Platform security, and responsible gaming monitoring, where such processing does not override your rights and freedoms.
• Consent: where you have given explicit consent to a specific use of your data, such as receiving marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

fb771 does not sell your personal data. We may share your information with trusted third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing partners receive the minimum financial data required to process your transactions securely.
• Game providers: licensed game studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive anonymised or pseudonymised session data strictly necessary to deliver their games.
• Fraud prevention and compliance services: regulated third-party providers that assist with KYC verification, AML monitoring, and fraud detection may access identity and transaction data as required.
• Legal and regulatory authorities: where required by applicable law, court order, or lawful request by a competent authority, fb771 may disclose your personal data to the relevant body.

All third parties with whom fb771 shares data are contractually required to treat that data with the same level of confidentiality and security that fb771 applies. We do not permit third parties to use your data for their own marketing or commercial purposes.

fb771 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. We use the following categories of cookies:

• Essential cookies: necessary for the Platform to function correctly. These include session management, login state, and security tokens. They cannot be disabled.
• Analytics cookies: help us understand how players use the Platform — which pages are visited most frequently, where users encounter errors, and how session flows behave. This data is aggregated and anonymised.
• Preference cookies: remember your settings and personalisation choices on the Platform, such as your preferred language version.
• Security cookies: used to detect and prevent fraudulent activity, including bot detection and session integrity checks.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. We do not use cross-site advertising cookies or sell cookie data to advertising networks.

fb771 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods that apply to the main categories of data are determined by the nature of the data and the legal basis for its processing. For example, transaction records and KYC documentation may be retained for a minimum of five years from the date of the last transaction to comply with anti-money laundering regulations.

When data is no longer required, fb771 disposes of it securely using industry-standard data destruction methods. Where you request deletion of your account and all associated personal data, fb771 will process your request subject to any overriding legal retention obligations. You will be informed if any data must be retained beyond your requested deletion date and the reason for that retention.

fb771 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security assessments and vulnerability testing, and automated monitoring systems designed to detect unusual activity.

Whilst fb771 takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fb771 will notify affected users without undue delay in accordance with applicable legal requirements.

fb771 respects your rights in relation to the personal data we hold about you. Subject to applicable law and any overriding legal obligations, you may exercise the following rights by contacting our support team:

• Right of access: you may request a copy of the personal data fb771 holds about you and information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right to erasure: in certain circumstances, you may request that fb771 delete the personal data it holds about you, subject to legal retention obligations.
• Right to restrict processing: you may request that fb771 limit how it uses your data in certain circumstances, such as while a dispute is being investigated.
• Right to data portability: where technically feasible, you may request a copy of your personal data in a commonly used, machine-readable format.
• Right to withdraw consent: where fb771 relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

fb771 will respond to verified privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reason for it. There is no charge for exercising your privacy rights, unless a request is manifestly unfounded or excessive.

The fb771 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will delete that data immediately and close the associated account. If you believe that a minor has registered an account on the Platform, please contact our support team immediately so that appropriate action can be taken.

The fb771 Platform does not contain links to external third-party websites. However, if you access the Platform through a third-party referral link or partner channel, please be aware that those third-party sites operate under their own privacy policies, for which fb771 accepts no responsibility. We encourage you to review the privacy policy of any third-party site before providing your personal information.

fb771 reserves the right to update or revise this Privacy Policy at any time. Where changes are material, we will notify registered players via the email address on file or by displaying a prominent notice on the Platform prior to the changes taking effect. The revised Policy will become effective on the date of publication unless a later effective date is specified.

Your continued use of the Platform following any update to this Policy constitutes acceptance of the revised terms. We recommend that you review this Policy periodically to stay informed of how fb771 protects your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days. Our support team is available 24/7 via live chat on the Platform.

Email: [email protected]