Player Safety

Responsible Gaming at fb771

We believe gambling should be fun, controlled and within your means. fb771 provides every player with the tools and information to stay in control.

⚠️Gambling is for entertainment only. Never bet more than you can afford to lose. If gambling stops being fun, please use our self-exclusion tools or contact support immediately.

Our Commitment to Safe Play

fb771 takes responsible gaming seriously. We recognise that while the vast majority of our players in Bangladesh enjoy betting as a leisure activity without any issues, a small number of individuals may develop patterns of behaviour that cause harm to themselves or others. Our responsible gaming programme exists to protect every player, support those who need help, and create an environment where gambling remains a safe and enjoyable experience.

At fb771, we apply a strict minimum age policy and provide a suite of practical tools that give players direct, immediate control over their gambling activity. These tools are available to every registered player at no cost and can be activated at any time through our customer support team.

21+
21+ Only — No Exceptions fb771 is strictly for players aged 21 years and above. All accounts are subject to age verification. Underage gambling is illegal and harmful.

Every new account registered on the fb771 Platform is subject to age and identity verification as part of our KYC process. We reserve the right to suspend any account where we have reasonable grounds to suspect the account holder is under the age of 21, and any funds held in such an account will be withheld pending investigation.

Responsible Gaming Tools

fb771 provides the following tools to help you manage your gambling activity. All tools are available on request via our 24/7 support team. There is no charge for using any of these features.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your fb771 account. Once a deposit limit is in place, it takes effect immediately and cannot be increased for a minimum of 7 days. Reducing your limit takes effect straight away.

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Time-Out Periods

Take a short break from the Platform by activating a time-out. Time-out periods are available from 24 hours up to 6 weeks. During a time-out, you will not be able to log in, place bets, or deposit funds. Existing promotional emails will be suspended for the duration.

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Self-Exclusion

If you feel you need a longer break or are concerned about your gambling, you can request self-exclusion for a minimum period of 6 months or on a permanent basis. Self-exclusion closes your account and prevents you from registering a new one. This decision cannot be reversed during the exclusion period, so please consider it carefully.

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Account Cooling-Off

Not ready for full self-exclusion? A cooling-off period of 1 to 12 weeks temporarily restricts your account from deposits and betting. At the end of the cooling-off period you can choose to resume play or extend the restriction.

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Activity History & Spend Tracker

Review your full betting and transaction history at any time through your account dashboard. Seeing your actual spend in black and white can be a powerful motivator to keep gambling within healthy limits.

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24/7 Support Access

Our support team is available around the clock via live chat on the Platform and by email. If you are struggling with your gambling, you do not need to wait — reach out at any time and our team will help you access the right tool or resource.

How to activate: Contact our support team via live chat or email at [email protected], state which tool you wish to activate, and your request will be processed immediately. All responsible gaming requests are treated with complete confidentiality.

Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling is having a negative impact on your life. If any of these apply to you, we strongly encourage you to use our responsible gaming tools or seek support.

  • Spending more money on gambling than you can comfortably afford to lose.
  • Borrowing money or selling possessions to fund gambling activity.
  • Gambling to recover losses or "chasing" money you have already lost.
  • Feeling restless, irritable, or anxious when you are not gambling or when you try to reduce or stop.
  • Neglecting work, family, or other important responsibilities because of gambling.
  • Concealing the extent of your gambling from friends or family.
  • Using gambling as a way to escape problems, stress, depression, or loneliness.

If you answered yes to two or more of the signs above, please contact our support team right away. Seeking help early is the most effective step you can take. There is no shame in reaching out — our team is here to support you, not to judge you.

How to Stay in Control

Responsible gambling is about making informed choices and keeping the activity fun. Here are some practical steps that can help you maintain a healthy relationship with gambling on the fb771 platform:

  • Set a strict budget before you start playing and stick to it, regardless of whether you are winning or losing.
  • Treat gambling as entertainment, not as a source of income. Never rely on winnings to pay bills or cover essential expenses.
  • Take regular breaks. Step away from the Platform for at least 10 minutes every hour of play, and never gamble when you are tired, stressed, or under the influence of alcohol.
  • Use fb771's deposit limit tool to cap your weekly or monthly spending before you begin your session.
  • Never gamble to recover losses. Chasing losses is one of the most common paths towards problem gambling. Accept losses as the cost of entertainment and move on.
  • Keep gambling in perspective. Many players in Dhaka, Chittagong, Sylhet and across Bangladesh use fb771 as one leisure activity among many. Make sure it stays that way by balancing play with time for family, friends, hobbies and work.

Remember: fb771 wants you to enjoy the platform for as long as possible. That only happens when gambling stays fun and within healthy limits. If you ever feel it is becoming something more than entertainment, act early — the tools and support are always there.

How to Request Self-Exclusion

Requesting self-exclusion from fb771 is straightforward. Self-exclusion is available for periods of 6 months, 1 year, 5 years, or permanently. The process is as follows:

  • Contact the fb771 support team via live chat on the Platform or by email at [email protected].
  • State clearly that you wish to self-exclude and specify the duration you require (6 months, 1 year, 5 years, or permanent).
  • Your account will be closed immediately. Any remaining balance will be returned to you via your original deposit method once your identity is verified.

Once self-exclusion is active, fb771 will make every effort to ensure your account cannot be accessed and that you are removed from all marketing communications. Please be aware that third-party providers linked to your account may require separate notification.

Important: Self-exclusion is irreversible for the duration selected. If you choose a permanent exclusion, this cannot be lifted under any circumstances. Please consider your decision carefully before requesting permanent self-exclusion.

Protecting Minors

fb771 is fully committed to preventing underage gambling. The Platform is strictly for adults aged 21 and above. No individual under this age should access or use the Platform under any circumstances, and we rely on our community of players to support this.

If you share a device with children or young people, we strongly recommend taking the following precautions to prevent access to the fb771 Platform:

  • Always log out of your fb771 account when you finish a session on a shared device. Never save your password in a browser on a shared device.
  • Use your device's parental controls or a dedicated parental control application to block access to gambling websites for younger users.
  • Keep your login credentials private. Never share your fb771 username or password with any other person, including family members.

Support Resources

If you feel that gambling is becoming a problem for you or someone you care about, professional support is available. The following organisations provide confidential assistance to individuals affected by problem gambling in Bangladesh and internationally. Contact details are provided for information purposes — fb771 has no affiliation with these organisations.

National Mental Health Helpline (Bangladesh)

The National Institute of Mental Health (NIMH) in Dhaka provides counselling and referral services for individuals experiencing mental health difficulties, including gambling-related distress. Seek assistance through your local healthcare provider or district hospital.

Gamblers Anonymous (International)

Gamblers Anonymous is a fellowship of individuals who share their experience, strength, and hope with each other to recover from gambling problems. Meetings and resources are available online for players in Bangladesh who cannot access in-person support.

fb771 Player Support Team

Our own support team is your first and most accessible point of contact. We can activate any responsible gaming tool on your account immediately, provide guidance on external support services, and ensure your account is protected while you seek help. Available 24/7 via live chat.

Email our support team: [email protected]

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